Remote Lab: Windows 10

Support note:  Microsoft has an issue with the Remote Desktop App and the copy\paste function.  If you need copy\paste, please follow the instructions for Windows to use the web interface with IE.

Step 1: Go to to setup your user account to use Remote Lab. (this is only required once a semester or when you change your Access account password)

Step 2:
 Go to your Windows Store and search for the Microsoft Remote Desktop app and install

Step 3: Open the Microsoft Remote Desktop App and select the settings icon

Under "User Account" select "Add Account"

Enter your username and password: Example:
psu-erie\abc123  (you must enter your credentials using the format psu-erie\xxxxx)

Select "Save"

Configure the Gateway by going to
"Gateway" - select "Add"


Select your account in the "User Account" area

select "Save"

Step 4: Setup the RemoteLab settings by going to selecting  + and choosing to "Add remote resources"

Enter: for the "Feed URL"

Select your account in the "User Account" area

Select "Find Feeds"

Step 5: Select "Desktops" and view the Academic Cloud Services ...please select the service which you want to use 

"Accept" the certificate prompt...

Step 6:
Log off your remote session when finished

Note:  Steps 1-4 are only required one time per semester for setup.  Once steps 1-4 are compete you can open the Remote Desktop App and select an Academic Cloud Service without prompts as noted in step 5.

For support please contact:
Phone: Hammermill Help Desk: 814-217-4357